#product
3 posts
- How Claimful's protection fee is server-calculated
Why Claimful computes the protection fee on the server, what the merchant sends, and how the widget consumes a quote without knowing the formula.
- Why we picked the Stripe Refund API over manual ACH for consumer refunds
When you need to send money back to a consumer, two paths exist. We chose the simpler one, and this post explains why.
- The 12 covered reasons and 16 exclusions, explained
Refund-protection works because the rules are concrete. This is a plain-English walkthrough of what's protected, what isn't, and where the line sits.